NETWORK MANAGEMENT & IT INFRASTRUCTURE

Reliable Network Support for Businesses That Depend on Connectivity

From office Wi-Fi and switches to firewalls, servers, VPNs and business networks, Sakhi Infotech provides practical network setup, troubleshooting, monitoring and maintenance support.

10–12+ yearsnetwork management experienceEnd-to-endsetup, support & maintenance
NETWORK HEALTHSupport Ready
Internet / WANConnectivity
LAN / Wi-FiConfiguration
Firewall / VPNSecurity & Access
ServersManagement
Users / DevicesSupport

Support can be planned around your environment, business hours and operational needs.

WHAT WE SUPPORT

One support partner for your network environment

Network problems rarely stay limited to one device. We look at connectivity, configuration, access, devices and the surrounding infrastructure to help identify the actual cause.

01

Network Setup & Configuration

New office and branch network setup, LAN configuration, IP planning, DHCP/DNS basics, switches, routers, Wi-Fi and device connectivity.

02

Network Troubleshooting

Slow network, intermittent connectivity, packet loss, devices unable to connect, internet drops and shared-resource access problems.

03

Firewall & VPN Support

Firewall configuration assistance, rules and access review, NAT/port configuration, VPN connectivity and remote-access troubleshooting.

04

Server & Network Management

Server connectivity, network services, user access, shared resources, routine checks and coordination across servers and network devices.

05

Wi-Fi & Wireless Networks

Business Wi-Fi setup, access-point configuration, coverage and connectivity troubleshooting, SSID/security settings and client connection issues.

06

Network Devices & Peripherals

Support for routers, switches, access points, firewalls and related network-connected equipment across your office environment.

NETWORK INFRASTRUCTURE

Support across the layers of your business network

Whether you are setting up a small office or maintaining an established environment, we can help with diagnosis, configuration and ongoing support.

Internet & WANISP connectivity, modem/router configuration, static IP and business internet troubleshooting.
LAN & SwitchingSwitch configuration, wired connectivity, IP addressing and device-to-device communication.
FirewallFirewall setup assistance, access rules, NAT, port forwarding and connectivity diagnostics.
VPN & Remote AccessSite-to-site or remote-user VPN troubleshooting and access configuration support.
Wi-FiAccess points, SSIDs, authentication, connectivity and practical wireless troubleshooting.
ServersNetwork-side server connectivity, services, access, backups coordination and routine administration support.
COMMON ISSUES

When your network is slow, unstable or simply not working

Internet not working

Trace whether the issue is with the ISP, gateway, router, firewall, DNS or internal network.

Slow network

Check connectivity, configuration, Wi-Fi conditions, device behavior and network bottlenecks.

Wi-Fi keeps disconnecting

Review access-point settings, client connectivity, signal conditions and network configuration.

VPN cannot connect

Review credentials-independent configuration, routing, firewall rules and connectivity prerequisites.

Printer/server not accessible

Check IP addressing, name resolution, permissions and network reachability.

New office setup

Plan and configure the basic network structure for users, devices, Wi-Fi and shared resources.

NETWORK AMC

Annual Maintenance Contract for Network & IT Infrastructure

Prefer planned support instead of calling only when something breaks? A Network AMC can provide an ongoing support arrangement for routine checks, troubleshooting, configuration assistance and maintenance coordination.

  • Routine network health and configuration checks
  • Router, switch, firewall and Wi-Fi troubleshooting
  • Server/network connectivity support
  • Issue diagnosis and preventive recommendations
  • Documentation and configuration review where applicable
  • Remote support and on-site support options based on requirement
Ask About Network AMC
AMC SUPPORT MODEL

Built around your environment

AMC scope, response arrangements, visit frequency and covered equipment can be discussed before engagement so the support plan matches your actual requirements.

AssessmentScopeSupportReview
HOW WE WORK

A practical troubleshooting process

01

Understand

Identify what changed, which users/devices are affected and how the issue appears.

02

Diagnose

Trace connectivity and configuration to narrow down the likely cause.

03

Resolve

Apply appropriate configuration or support actions with permission.

04

Review

Confirm service restoration and discuss preventive steps where useful.

FAQ

Network support questions

Can you help set up a complete office network?

Yes. We can assist with network planning, router/firewall configuration, switches, Wi-Fi, IP addressing and connectivity testing based on the environment.

Do you provide firewall support?

Yes. Firewall setup and troubleshooting can include connectivity, access rules, NAT, port configuration and VPN-related issues. The exact scope depends on the device and access available.

Can you manage servers as well as the network?

Yes. We can provide network-side server management and troubleshooting, including connectivity, access and related infrastructure issues. Server administration scope is agreed based on the environment.

Do you offer a Network AMC?

Yes. AMC plans can be discussed for ongoing network and infrastructure support. Coverage, response arrangements and service scope are defined according to your requirements.

Do you support remote troubleshooting?

Where the issue and environment allow it, remote support can be used. On-site support can also be discussed when physical access or equipment inspection is required.

NEED NETWORK HELP?

Let's troubleshoot the problem or plan your network support.

Tell us about your network, the issue you are facing, or the infrastructure you want maintained.

Request A Quote